Terms & Conditions
Last Updated: January 6, 2026 | Effective Date: January 6, 2026
Important: Please Read Before Using TradeWithMaya
- Educational Service: TradeWithMaya provides algorithmic trade alerts and educational content. We are not financial advisors.
- Trading Involves Risk: Options trading can result in significant losses. You are solely responsible for your trading decisions.
- Paper Trading Recommended: We strongly recommend using a simulated account to learn without risking capital.
Table of Contents
- Acceptance of Terms
- Eligibility
- Service Description
- How Maya Works
- Trading Accounts
- Account Registration
- Subscriptions & Payments
- Refund Policy
- User Conduct
- Intellectual Property
- No Financial Advice
- Risk Disclosure
- Algorithmic Trading Risks
- Auto-Trading Services
- Third-Party Links
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Dispute Resolution
- Class Action Waiver
- Termination
- Changes to Terms
- Severability
- Governing Law
- Contact Us
Please read these Terms and Conditions ("Terms", "Terms and Conditions", "Agreement") carefully before using the TradeWithMaya website located at tradewithmaya.com (the "Service", "Website", or "Platform") operated by Maya Trading System, a subsidiary of Lupus Inc. registered in Austin, Texas, USA ("us", "we", "our", or "Company").
1 Acceptance of Terms
By accessing, browsing, or using our Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use of the Service.
Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes. We recommend reviewing these Terms periodically.
2 Eligibility
To use this Service, you must:
- Be at least 18 years of age (or the age of majority in your jurisdiction)
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Service under applicable laws
- Not be a resident of a jurisdiction where options trading or the use of such services is prohibited
By using the Service, you represent and warrant that you meet all eligibility requirements.
3 Service Description
TradeWithMaya is an educational trading platform that provides:
- Algorithmic Trade Alerts: Real-time notifications when our algorithmic system (Maya) opens or closes positions
- Stock Screening Tools: Custom watchlists and technical analysis
- Performance Tracking: Monitor trades and analyze results
- Educational Resources: Videos, documentation, and system transparency
- Multi-Channel Notifications: Website, email, SMS, and Discord delivery
Features, tools, and access levels may vary by subscription plan and may be updated at our discretion. The Service may occasionally be unavailable due to maintenance or technical issues.
Service Delivery Confirmation: By using the Service, you confirm that you have received access to all purchased features and content as described. We maintain detailed logs of service access including login times, page views, alert deliveries, and feature usage for all users.
4 How Maya Works
Maya is an algorithmic trading system developed and operated by Maya Trading System / Lupus Inc. The system is fully rules-based and designed for transparency and education.
For full transparency, we provide:
- System Overview & Design: Watch Maya's system design video
- Entry Logic & Setup Rules: How Maya finds entries (video)
- Backtesting & Historical Performance: See our backtesting process (video)
- Backtest Results (Full History): View all Maya backtests
- Exit Logic & Risk Management: Maya Exit Flowchart
These resources are provided for educational transparency only. Past backtested performance does not guarantee future results.
5 Live and Paper Trading Accounts
We operate both a live brokerage account and a synchronized paper (simulated) account. For transparency, reproducibility, and compliance, member alerts are issued at the moment the system opens or closes a position in the paper account.
Why we use paper-based alerts:
- Risk segregation & compliance: Prevents front-running concerns and keeps educational content separate from live capital decisions
- Broker neutrality: Paper fills are timestamp-consistent and broker-agnostic
- Consistency: Fixed $30,000 TradeStation paper account maintains comparable alert cadence
- Auditability: Provides a stable, independently exportable log of entries/exits
- Uptime safeguards: Paper continues during broker outages for consistent signal delivery
- Education-first: Lets users practice risk-free before choosing to trade live
6 Account Registration & Security
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts at our sole discretion
7 Subscriptions & Payments
- Subscription Type: Certain features require a paid subscription billed on a recurring basis ("Billing Cycle")
- Billing Frequency: Billing cycles are monthly or yearly depending on your selected plan
- Advance Billing: You will be billed in advance at the beginning of each Billing Cycle
- Payment Information: You agree to provide accurate and complete payment information
- Payment Processing: Payments are processed securely via third-party providers (such as Stripe)
- Price Changes: Prices are subject to change with advance notice to subscribers
- Failed Payments: Failed payments may result in immediate suspension of access until payment is resolved
- Service Delivery: Access to the Service is granted immediately upon successful payment confirmation
By completing a purchase, you acknowledge that you have read and agreed to these Terms, understand the nature of the digital service being provided, and authorize immediate charging of your payment method.
8 Refund Policy
Cancellation Policy:
- You may cancel your subscription at any time via your account settings or by contacting support
- No refunds or credits will be provided for any unused time in your current billing period
- Access continues until the end of your current paid billing period after cancellation
- No future charges will occur after cancellation takes effect
- Free trials that convert to paid subscriptions are subject to this no-refund policy
Why We Don't Offer Refunds: Our Service provides immediate access to digital educational content, proprietary algorithms, real-time trade alerts, and ongoing services. Once access is granted and content is delivered, the service has been rendered. This is standard practice for digital subscription services.
Exceptional Circumstances: Refunds may be considered on a case-by-case basis solely at our discretion for exceptional circumstances such as technical issues preventing service access, duplicate charges, or billing errors. Contact support@tradewithmaya.com to discuss.
- Your account will be immediately and permanently banned from accessing our website and all associated services
- We reserve the right to pursue recovery of the disputed amount plus all fees incurred (including chargeback fees, legal fees, and collection costs)
- We will provide detailed evidence to the payment processor including:
- Login records showing your service access with timestamps and IP addresses
- Logs of features used, pages viewed, and content accessed
- Records of emails, alerts, and notifications delivered to you
- Proof of your agreement to these Terms at the time of purchase
- Fraudulent chargebacks (claiming non-receipt of service when access logs prove otherwise) may be reported to payment processors and credit bureaus
Before Filing a Dispute: If you have a billing concern or service issue, please contact us at support@tradewithmaya.com first. We are committed to resolving legitimate concerns quickly and fairly. Filing a chargeback without first attempting to resolve the issue with us may result in permanent account termination.
9 User Conduct
You agree NOT to:
- Hack, reverse engineer, or attempt to compromise the Service
- Use bots, scrapers, or automated tools to access the Service
- Copy, redistribute, or resell any content or alerts
- Share your account credentials with others
- Violate any applicable laws or regulations
- Harass, threaten, or abuse other users or our staff
- Attempt to disrupt or overload our systems
- Use the Service for any illegal or unauthorized purpose
We reserve the right to terminate accounts that violate these terms without refund.
10 Intellectual Property
- All content, trademarks, logos, and intellectual property on the Service are owned by Maya Trading System or its licensors
- You may not reproduce, modify, distribute, or create derivative works without prior written permission
- You may not share, redistribute, or resell alerts, signals, or proprietary content
- Unauthorized use may result in termination and legal action
11 No Financial or Investment Advice
We are not financial professionals:
- We are NOT registered investment advisors (RIAs), broker-dealers, or licensed financial planners
- We are NOT FINRA members or registered with the SEC as investment professionals
- We do NOT provide personalized investment recommendations
All alerts and notifications reflect trades executed by our algorithmic system and are shared purely for educational transparency. Trade alerts are NOT recommendations to buy, sell, or trade any security. You are solely responsible for your own investment decisions. Always consult a qualified, licensed financial advisor before making any investment decision.
12 Risk Disclosure
You acknowledge and understand that:
- Options trading is highly speculative and involves significant risk of loss
- You could lose some or ALL of your invested capital
- You should only trade with money you can afford to lose entirely
- Past performance is NOT indicative of future results
- No trading system, strategy, or algorithm can guarantee profits
- Market conditions can change rapidly and unpredictably
- Leverage in options can amplify both gains and losses
- Bid-ask spreads, commissions, and slippage can significantly impact returns
By using this Service, you acknowledge that you understand these risks and accept full responsibility for any trading decisions you make.
13 Algorithmic Trading Risks
Our platform utilizes algorithmic and trend-following strategies which are fully automated. You acknowledge the additional risks of algorithmic trading:
- Software bugs or errors in the algorithm
- Delayed or incorrect market data
- Internet connectivity issues
- Broker API failures or rate limits
- Market volatility and flash crashes
- Slippage and execution differences
14 Auto-Trading & Third-Party Services
TradeWithMaya may provide options to transmit trade alerts to third-party auto-trading services such as Global-Autotrading.com. Please understand:
- We are NOT affiliated with, endorsed by, or partnered with any third-party auto-trading service
- We have NO control over how third parties interpret or execute our signals
- Use of third-party services is entirely at your own risk
- We STRONGLY recommend using paper trading for any auto-trading activities
- We accept NO LIABILITY for any losses from third-party services
15 Third-Party Links & Content
Our Service may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party content at your own risk.
16 Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or that it will meet your requirements.
17 Limitation of Liability
To the maximum extent permitted by law, Maya Trading System, Lupus Inc., and their officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Trading losses or investment losses of any kind
- Loss of profits, revenue, data, or goodwill
- Damages from reliance on any content or alerts
- Damages from interruption, delay, or failure of the Service
- Damages from third-party services or auto-trading platforms
In no event shall our total liability exceed the amount you paid to us in the twelve (12) months preceding the claim.
18 Indemnification
You agree to defend, indemnify, and hold harmless Maya Trading System, Lupus Inc., and their affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your trading activities and decisions
- Any content you submit or share
19 Dispute Resolution & Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
- Arbitration shall take place in Austin, Texas, or via telephone/video conference
- The arbitrator's decision shall be final and binding
- Judgment on the award may be entered in any court of competent jurisdiction
- Each party shall bear its own costs; filing fees split equally
Exception: Either party may seek injunctive relief in court for intellectual property violations.
20 Class Action Waiver
YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
You waive any right to participate in a class action lawsuit or class-wide arbitration against Maya Trading System or Lupus Inc.
21 Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and associated data
- Provisions that by their nature should survive termination shall survive (including disclaimers, limitations of liability, and indemnification)
22 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we may provide additional notice via email or site notification.
Continued use of the Service after changes are posted constitutes your acceptance of the modified Terms.
23 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.
24 Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Subject to the arbitration provisions above, any legal action must be brought in the state or federal courts located in Travis County, Texas, and you consent to the exclusive jurisdiction of such courts.
25 Contact Us
If you have any questions about these Terms, please contact us:
Email: support@tradewithmaya.com
Company: Maya Trading System (Lupus Inc.)
Location: Austin, Texas, USA
Final Disclaimer: Maya Trading System (a subsidiary of Lupus Inc., Austin, TX) is not a registered investment advisor, broker-dealer, or FINRA member. All information provided through this Service is for educational and informational purposes only. Nothing herein constitutes financial advice, investment advice, or a recommendation to trade. We strongly recommend you use a simulated (paper trading) account when following any alerts or signals from this platform. Past performance is not indicative of future results. Trading options involves substantial risk of loss.